Why do you need this?
Protect yourself against fines and
legal damages
Avoid legal problems
Without clear guarantees, you risk lawsuits, fines from PROFECO (the Mexican consumer protection agency), and claims for what "the customer thought was covered." Well-drafted clauses protect you against unfounded claims.
Be transparent
When your customers know exactly what your warranty covers and what it doesn't, they make decisions with confidence. Your reputation is built on certainty—not on vague promises.
It complies with the LFPC
The Federal Consumer Protection Law requires that your warranties be clear, specific, and legally valid. Drafted by attorneys—not generic, copied terms.
From click to tracking, all within Odoo
Receives calls
With automatic identification
Make calls
One click on the customer's profile
Identify the customer
Show your profile instantly
Activity and monitoring
Notes from CRM and Helpdesk